Policies & Disclosures
Effective Date: April 14, 2025
At Zoeken Solutions, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights related to that information. By using our website or services, you agree to the terms outlined below.
1. Information We Collect
We may collect personal information when you:
Contact us through forms or email
Book a consultation or service
Subscribe to our newsletter or updates
Make a payment for services
This may include:
Name
Email address
Phone number
Billing and payment information
Company name and role
Other information you choose to provide
We may also collect non-personal data such as browser type, IP address, or site usage patterns through cookies or analytics tools.
2. How We Use Your Information
We use the information you provide to:
Respond to inquiries and provide services
Process payments securely
Send occasional updates or resources (only if you've opted in)
Improve our website and services
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information only with:
Secure payment processors (e.g., Stripe)
Website hosting and analytics providers (e.g., Google Analytics)
Partners necessary to deliver contracted services
All third parties are required to maintain confidentiality and comply with data protection laws.
4. How We Protect Your Data
We use industry-standard security measures to protect your information, including:
Encrypted connections (SSL)
Secure payment platforms
Regular site and data protection updates
5. Your Rights
You have the right to:
Access the personal data we have about you
Request corrections or deletion of your data
Withdraw consent at any time
Opt out of marketing communications
To exercise these rights, please contact us at connect@zoekensolutions.com.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect website functionality.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this policy or how your information is handled, please contact us at:
Zoeken Solutions
Email: connect@zoekensolutions.com
Website: zoekensolutions.com
Terms of Use
Effective Date: April 14, 2025
Welcome to Zoeken Solutions. By accessing or using this website (the "Site"), you agree to the following Terms of Use. If you do not agree with these terms, please do not use this site.
1. Use of This Site
The content provided on this website is for general informational and educational purposes only. By using this site, you agree to:
Use the site for lawful purposes only
Not misuse or attempt to disrupt the website or its content
Not copy, distribute, or use any materials from the site without permission
We reserve the right to restrict or terminate access to the site for any user who violates these terms.
2. Intellectual Property
All content on this site—including text, graphics, logos, images, and downloadable materials—is the property of Zoeken Solutions or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without express written permission.
3. Services and Consultations
When booking services such as leadership development, strategic consulting, or editing, you agree to:
Provide accurate and complete information
Honor agreed-upon timelines and payment terms
Not reproduce or distribute work without attribution or authorization
We reserve the right to decline or cancel services at our discretion.
4. Payments
Payments for services are made securely through trusted third-party processors. All pricing is clearly outlined before purchase. If a credit card is used, a 2% processing fee may apply. Refunds or revisions are handled as outlined on the respective service pages.
5. No Guarantees
While we strive to deliver exceptional services and results, Zoeken Solutions cannot guarantee specific outcomes, including acceptance of edited documents or the results of leadership coaching. Our services are intended to support, not replace, your professional responsibilities or academic requirements.
6. Links to Other Websites
This website may contain links to external websites. We are not responsible for the content or practices of those sites. Use of third-party sites is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Zoeken Solutions is not liable for any indirect, incidental, or consequential damages arising out of the use—or inability to use—this site or services.
8. Changes to These Terms
We may update these Terms of Use at any time. Continued use of the site after changes are posted indicates your acceptance of the new terms.
9. Contact Us
If you have any questions about these terms, please contact:
Zoeken Solutions
Email: connect@zoekensolutions.com
Website: zoekensolutions.com
Disclaimer
The information provided by Zoeken Solutions (“we,” “our,” or “us”) on this website is for general informational and educational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
Professional Advice Disclaimer
Zoeken Solutions provides leadership development, strategic consulting, and editing services. While we draw upon deep experience and expertise in each of these fields, the content on this website does not constitute professional advice, consultation, or a substitute for professional services. Users should seek tailored advice from qualified professionals based on their specific situation.
No Guarantees
Although we strive for excellence and client satisfaction, we do not guarantee specific outcomes from our services. Results may vary based on individual and organizational needs, context, and execution.
External Links Disclaimer
This website may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not endorse or assume responsibility for any information offered by third-party websites linked through our site.
Limitation of Liability
Under no circumstance shall Zoeken Solutions be held liable for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided. Your use of the site and reliance on any information is solely at your own risk.
Consent
By using our website, you hereby consent to this disclaimer and agree to its terms.
Updates
We may update this disclaimer from time to time. All changes will be effective immediately upon posting to this page.
Accessibility Statement
At Zoeken Solutions, we are committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience and apply the relevant accessibility standards.
If you experience any difficulty accessing any part of our site or require assistance, please contact us at connect@zoekensolutions.com, and we will work with you to provide the information or services you need through an accessible method.
Cookie Policy
Zoeken Solutions uses essential cookies for site functionality and may use analytical tools to understand site performance. By continuing to browse the site, you consent to the use of these cookies.
You can manage or disable cookies through your browser settings.
Refund and Cancellation Policy
At Zoeken Solutions, we are committed to providing exceptional, personalized services. Due to the customized nature of our work, all payments are non-refundable once services have commenced.
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. We will make every effort to accommodate rescheduling based on availability. For editing services with a turnaround deadline, timelines are mutually agreed upon in advance and revisions are supported in accordance with your selected service package.
Security Statement
Zoeken Solutions is hosted on a secure platform (Squarespace), and we take reasonable precautions to protect your personal information and submitted materials. All payment transactions are processed through secure, encrypted channels via Squarespace’s integrated payment system.
We will never sell or share your personal data with third parties outside the scope of your service agreement.